I too agree. Unless you are using a cheap cable that changes shape, or you abussed the cable by rolling something heavy over it, etc... It shouldn't be able to plug in.
You can't help but wonder if they make these things more prone to accidents with every revise in manufacturing. My old H25 is all metal and no chance to wear and bend, etc. I can see the saddest excuse one can make and say they did it to cut costs...which would be BS. There maybe a reason thats valid? Like I said...you just wonder.