Hi all,
I have an Epson 9800 that I've owned for years and all of a sudden it's mangling my new sheets of Hahnemuhle Photo Rag. When I go to load the paper, it hangs up on the lower rollers. I can either wiggle the sheet in or pop the front cover open and feed it through, but when I lock down the uppers and press the pause button, the sheet feeds back into the machine, the head does its alignment thing and then when it feeds back down, the corners catch on the lower rollers and the sheet gets mangled. I've never had this problem before today. I tried increasing the suction, which helps when I feed it in, but as soon as the head alignment starts, the suction goes away.
Anybody else run into this problem? The sheets I'm using have a VERY slight curl towards the front, but it is VERY slight. Is this just a design flaw that I've never noticed before? Is there a solution aside from pre-curling the paper the opposite direction? Thanks in advance
