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Author Topic: Hey Doug! Phase One Repair Costs  (Read 10678 times)

Terence h

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Hey Doug! Phase One Repair Costs
« Reply #20 on: July 01, 2010, 02:38:46 PM »

Quote from: ziocan
I have the same problem with mine and will stay like that.
2500 euros for replacing the battery is insane.

As some might have seen i was quoted 1620 Euro to replace the IR filter that i scratched , these numbers are huge
and not a good way to keep people enamored with Digital Backs.

Regards
Terence
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Terence Hogben. Durban. South Africa. http://www.terencehogben.co.za

paul_jones

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Hey Doug! Phase One Repair Costs
« Reply #21 on: July 01, 2010, 05:23:14 PM »

Quote from: Terence h
As some might have seen i was quoted 1620 Euro to replace the IR filter that i scratched , these numbers are huge
and not a good way to keep people enamored with Digital Backs.

Regards
Terence

i just got a quote to replace the entire shutter assembly in my 1ds mk3, $350-400 nzd (about 150 euros).

with cps, a 3 day turn around for repair.

paul
« Last Edit: July 01, 2010, 05:23:55 PM by paul_jones »
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jonstewart

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Hey Doug! Phase One Repair Costs
« Reply #22 on: July 01, 2010, 05:42:51 PM »

@Paul: Yeah, exactly.

There are so many things that P1 and other back manufacturers seem to excuse themselves from on the basis of economy of scale.

At least you can hold a back anyway you want and it'll still work!
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Jon Stewart

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ced

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Hey Doug! Phase One Repair Costs
« Reply #23 on: July 02, 2010, 06:23:40 AM »

Quote from: jonstewart
@CED: Are sales that  bad!  


Fun poking was asked for...
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fredjeang

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Hey Doug! Phase One Repair Costs
« Reply #24 on: July 02, 2010, 06:29:39 AM »

Huge mumbers indeed.

Sorry if my post is naive but: what about insurance?
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jonstewart

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Hey Doug! Phase One Repair Costs
« Reply #25 on: July 02, 2010, 11:19:06 AM »

@ced: absolutely!

@fred: As per previous posts, my insurance does cover this, and is a lot more wallet friendly than having P1's warranty.
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Jon Stewart

If only life were so simple...

fredjeang

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Hey Doug! Phase One Repair Costs
« Reply #26 on: July 02, 2010, 11:42:12 AM »

Quote from: jonstewart
@ced: absolutely!

@fred: As per previous posts, my insurance does cover this, and is a lot more wallet friendly than having P1's warranty.
After all that
I'm tempted to start a thread in the business dedicated section about inssurance companies for the profession.
Don't know if it would be worth.
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bcooter

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Hey Doug! Phase One Repair Costs
« Reply #27 on: July 02, 2010, 01:13:58 PM »

Quote from: paul_jones
i just got a quote to replace the entire shutter assembly in my 1ds mk3, $350-400 nzd (about 150 euros).

with cps, a 3 day turn around for repair.

paul


One thing I miss in the digital age is the small repair house that could fix about any camera.

Every photographer I knew had one of these go to guys in every market.   I used one guy named Larry Work (no kidding that's his name) that would meet me at the airport and fix a shutter or a lens while I waited to change planes or loan me a spare whatever until he got it fixed.

Now we file a repair case with the dealer who files a repair case to the maker then sends it off to wherever and get a stock price of $3,140 for any fix, even a watch battery.  Larry would laugh his a** off on that one.

Then again Larry always had people lined up waiting for repairs, good economy or bad economy so there is something to be said by not overcharging.

As far as costs, in Hong Kong Canon replaced a sensor and recalibrated one of my 1ds3's for $1,000 U.S.   and did it in half a day.

(It was user error not the Cameras fault and it's a long story so . . . )

The last Canon shutter I had go out was a few years ago with a 1ds2,  out of warranty and CPS in California fixed it for free, overnight to them and back to me the next day.  

A few months ago an assistant dropped my 70-200 and I thought it was done.    CPS fixed it for $170.

BC.
« Last Edit: July 02, 2010, 01:16:39 PM by bcooter »
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fredjeang

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Hey Doug! Phase One Repair Costs
« Reply #28 on: July 02, 2010, 01:24:06 PM »

Quote from: bcooter
One thing I miss in the digital age is the small repair house that could fix about any camera.
Last time I went to visit my parents in France, my father was standing proud in front of his brand new wolkswagen car and wanted to show me all the specs.
Everythings was going according to the plan: great, nice, whao...until he opened the hood.
The engine was sealed, and only the wolkswagen dealers have the right tools to repair it...wised times  

I remember him changing his expression and could feel all these years of do-it-yourself mechanics suddenly falling appart.

Maybe you are right about that vintage General Lee V8.
« Last Edit: July 02, 2010, 01:25:04 PM by fredjeang »
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KLaban

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Hey Doug! Phase One Repair Costs
« Reply #29 on: July 02, 2010, 01:43:51 PM »

These repair prices are ludicrous.

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rainer_v

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Hey Doug! Phase One Repair Costs
« Reply #30 on: July 02, 2010, 04:28:16 PM »

Quote from: KLaban
These repair prices are ludicrous.

my opinion as well.
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rainer viertlböck
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munich / germany

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jonstewart

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Hey Doug! Phase One Repair Costs
« Reply #31 on: July 28, 2010, 06:38:15 AM »

Just a short update on that.

Back repaired for ¢2500+vat. Insurance covered without question and payed out immediately. Anybody want a good photographic insurer for UK, please feel free to PM me for recommendation!

Best
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Jon Stewart

If only life were so simple...

stewarthemley

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Hey Doug! Phase One Repair Costs
« Reply #32 on: July 28, 2010, 10:52:20 PM »

Quote from: jonstewart
Just a short update on that.

Back repaired for ¢2500+vat. Insurance covered without question and payed out immediately. Anybody want a good photographic insurer for UK, please feel free to PM me for recommendation!

Best

Hi jonstewart

If they're that good, why not reward them with a mention. Might get them a little business. Just a suggestion.
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jonstewart

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Hey Doug! Phase One Repair Costs
« Reply #33 on: July 29, 2010, 05:10:30 AM »

Well, if nobody objects:

Glover and Howe in Colchester

http://www.gloverhowe.com/pages/photographic.php

Cheers
Jon
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Jon Stewart

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SeanBK

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Hey Doug! Phase One Repair Costs
« Reply #34 on: July 29, 2010, 06:15:04 AM »

Though it was sometime back, but I dropped my Hasselblad H series with the lens attached on to the concrete floor @  3'/4' drop. The camera got jammed into the lens, lens barrel could not move, have no clue @ electronic as it was a black screen. @3/4 days later it ws fixed by then Hassey @ N.J for @ less than US$350. I thought it was quite fair.
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ziocan

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Hey Doug! Phase One Repair Costs
« Reply #35 on: July 29, 2010, 07:43:54 AM »

Quote from: Yelhsa
I guess it's why they encourage you take out the extended warranty.
So either you take the gamble or you pay them to take the gamble - on how much work will need done each year.
with their repair prices, it almost sounds more like blackmailing than encouraging.

Al that BS of the clean room and tools.... I do not buy that one.
3 or 4 k to replace a watch battery...


6k for  camera bodies with technology from the '90ties or earlier...


they'll never get me in their gig again.

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AlDoori

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Hey Doug! Phase One Repair Costs
« Reply #36 on: July 29, 2010, 02:30:26 PM »

Quote from: UlfKrentz
but I´m sure a laptop will also be able to seriously damage a back if it is plugged in backwards.

just a question: what do you mean by  "plugged in backwards" ?
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UlfKrentz

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Hey Doug! Phase One Repair Costs
« Reply #37 on: July 29, 2010, 03:13:20 PM »

Quote from: AlDoori
just a question: what do you mean by  "plugged in backwards" ?

Hi AlDoori,

I was referring to the OP´s initial post, he accidently plugged in the FW plug the wrong way (turned 180 degrees). You better try to avoid ;-)

Cheers, Ulf

jonstewart

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Hey Doug! Phase One Repair Costs
« Reply #38 on: July 30, 2010, 07:03:39 AM »

Quote from: AlDoori
just a question: what do you mean by  "plugged in backwards" ?
As Ulf said, I accidentally inserted the firewire cable the wrong way. It sounds silly and difficult to do, but when the actual socket is a little loose, and its the plastic surround on the cable that engages positively with the back, I'm surprised this doesn't happen more often. Mind you, for me it's happened once in 4 years! Dark studio and working quickly!
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Jon Stewart

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ondebanks

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Hey Doug! Phase One Repair Costs
« Reply #39 on: July 30, 2010, 07:27:02 AM »

Quote from: jonstewart
As Ulf said, I accidentally inserted the firewire cable the wrong way. It sounds silly and difficult to do, but when the actual socket is a little loose, and its the plastic surround on the cable that engages positively with the back, I'm surprised this doesn't happen more often. Mind you, for me it's happened once in 4 years! Dark studio and working quickly!

You mean to say that it's easy to cause €2500 of damage with a FW800 cable, and impossible to do so with the older, much less symmetric FW400 fitting?

Thus does "newer" equal "far worse design".

How could the people behind the FW standards screw up this badly??

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