The z3100 can still print with an expired cartridge. I am printing with an ink cart that says "expired" in the HP Utility.
Thanks but I am aware of that - all of my other inks have "expired" yet I have no problem with them. And when I go to "ink levels" on the monitor it shows the cartridge is full however the cartridge indicator blinks with an exclamation mark. I previously cleaned the print heads and that did not help.
Also, with regard to the subsequent post about "alerts", I am unable to find where I can turn off the alerts, but I doubt if that would help in light of what I have said above.
Any additional suggestions would be appreciated - and if anyone knows how to get service without waiting for an hour that would be great - I have an extended contract but if I cannot talk to anyone it is not worth a hill of beans.
Harris