Topic: Epson 3800 from CS4 8.5x11 prints partial ghost image (Read 1210 times)

RonNYC · « **on:** March 27, 2010, 05:37:14 pm »

Only when I print on 8.5x11 paper (Hahnemuhle Ultra Smooth). When I print 13x19 or 17x22, prints are ok. But today (not yesterday), when I print 8.5x11, the image prints OK but on the right side there is a triangular image of part of the image area at a angle with a vertex at the lower right corner. It has gotten more pronounced.

Also, when the print is nearly done, the printing sound changes; I hear a "whooshing" sound for a few seconds. The image is what I see.

Paper width is 5; platen gap is wide.

RON

Mark D Segal · « **Reply #1 on:** March 27, 2010, 10:48:22 pm »

Have you called Epson tech support?

RonNYC · « **Reply #2 on:** March 27, 2010, 11:05:41 pm »

I emailed them today and will call them on Monday.

Farmer · « **Reply #3 on:** March 28, 2010, 01:08:57 am »

Which paper path are you using? Can you see the media misfeeding (ie at an angle)?

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