Please forgive me, I only post here when I really need to and feel the thread can contribute to the great information I've found here. Unfortunately I'm really stuck and seriously need help. I've read the manual, looked everywhere I possibly could, and tried everything I can think of... And yet I feel this is probably something really stupid that has a very easy fix. I posted on largeformatphotography but immediately afterwards the site went down. A day later it's still down and I still am stuck.
I few days ago I bought a new Epson 4990. Yes new, but it was cheap. I have it up and running in professional mode but when I select "film (negative holder)" it defaults the document size to 4.55x1.26 and I CAN'T change it no matter what I've tried... After scanning I'm stuck with 6 separate scanned strips. It appear the scanner thinks I'm using the 35mm film holder but I'm using the 4x5 holder. When I try to manually change the size it won't let me.
There MUST be a preset for these OEM 4x5 holders, it came with the dang thing! Why can't I get the scanner to scan the correct size?
I'm so sorry, but after days I still haven't been able to make one scan yet. Thanks