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Author Topic: 11880 serious printing flaw with cyan  (Read 1385 times)

Picture Salon

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11880 serious printing flaw with cyan
« on: February 07, 2010, 04:42:16 pm »

I am trying to find other users that have an 11880 printer. We have experienced a major flaw in the way the 11880 lays down cyan. Epson tried on three separate occasions to fix the problem and was not successful. We are now trying to get a full refund from them but they will not do so. They will only give us a refund based upon a 12 month amortization schedule!  In addition, they are requiring us to pack up the faulty machine or they will have to charge us an extra $1000 to do so!

I am looking for other 11880 users who would be interested in printing the same corner of a photo where we first discovered this problem.

If you are interested in printing this image to see if your 11880 has the same flaw, please contact me directly, outside of this forum, at info@picturesalon.com.

Thank you
Tom Crozier
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Tom Crozier

http://www.picturesalon.com - For professional photographers
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