I have been out of town for two weeks and upon returning I can no longer load rolls of paper. No matter what type of roll I try to load I keep getting the message on the front panel "Cancelling load. End of roll reached. Press OK to continue."
When I press OK it instructs me to remove the roll and when I try to reload the same thing happens. I have been using the printer for over two years and have never encountered this problem. I have searched the HP support site to no avail. Has anyone encountered this problem, and, if so, what is the solution?