One more comment, if we keep this thread going it needs to be renamed or started anew. Dan, I appreciate the advice, and yes I do indeed do that now. I have a one man shop, I do many things at once, making sure I am at the printer each time a cut will occur to assist it is not my idea of a functional cutter. In fact there are times the printer may be doing several on a roll and cut in my absence. So, I consider this a flawed cutter, period. That's my point. I'm not looking for workarounds, I'm looking for Epson to improve their pro level and expensive product, I know for a fact others share my experience.
But thanks, and by the way, I never print on canvas, so whatever cutter/canvas issues may or may not exist are not what I was referring to...
Tyler