I got 5 of the 500's about 4months ago to use on interiors. Nothing moves (or at least not fast) in my shots, so flash duration/sync hasn't been an issue. Two of my units had to go in for repair, which was a drag, but under warranty.
I do love these, though. I've used monoblocks from Balcar, Elinchrome and Calumet and these are easily my favorites. Although the Air Remote seems to have 30% less range than PW, I totally dig the output control when I want to dial down that light 12 feet in the air by a third stop.
These throw such beautiful light that I often use them in all hotlight shots with just the modeling lights. The 1/10th stop output adjustment just rocks, for strobe and modeling light.
BTW, I found that if I do actually throw a standard reflector on I get a stop more light, who'd a thought?
-CB