Hello,
I have recently ordered a custom profile for Hahnemuhle Bamboo paper (for an epson 7900 printer).
I had used the generic Hahnemuhle profile for a while and since I know I will probably be printing a lot more on this paper, I thought a small investment in a custom profile was a good idea.
I received the custom profile yesterday, opened a target document, turned soft-proofing on with the new profile, and saw that all white areas turned slightly pink, whereas soft-proofing with the generic profile shows a yellow tint on white areas. The paper IS actually very warm and a bit yellow, so I'd have to say that the generic profile is more accurate about paper color.
The person that made me the custom profile is at a loss at explaining this and has offered to make me a new profile using a different calibration device (I don't know what he was using the first time). I thought I'd ask here if anyone had a clue why the soft-proofed paper color is totally wrong compared to the generic one. Thank you.
See embedded image for comparison of the two profiles.