Just a whinge and jaded:
Purchased 4 Professional 6 days ago: Was excited to see the release of 5 - Thought I would be entitled to the upgrade free;
PhaseOne sales said (inter-alia) 'bad-luck', you have to purchase the upgrade.
Even Microsoft is not that tough.
I would strongly suggest that anyone who recently bought Capture 4, contact Phase One Support about their upgrade.
I also would suggest those having upgrades left on their 3.7 license to contact also Phase Support.
I have seen several case where a "rejection" has been corrected.
I DO NOT WORK FOR PHASE ONE - DO NOT CONTACT ME.
I am a photog who has used their products since 1996 and have never had a bad experience.
Sure, there have been glitches from time to time, but I have found reasoned, honest discussion with them has always resulted in satisfactory results. Just hate to see a photog/vendor/manufacturer take a bad rap they don't deserve.