There is no better deal than I got.
Bought the unit from the original owner and as the second owner requested service right away explaining the exact situation. The warranty period had been expired for some short duration (weeks, or possibly as much as a month or even 2-I'm sure it was less than 2)
The HP phone support got huffy with my original intent of just having the new starwheel assembly and pinch-rollers installed. I inquired about price and they said over a grand. I asked to be treated fairly with the install of a 20 dollar part and with all things being equal wouldn't it behoove them to relent on this and finally they extended my warranty for a month to include the local HP tech's onsite service and parts to replace the rollers and starwheel assembly. This is in addition to spending time with me on-line and on the phone sorting out the newest drivers, firmware, and additional ICC's.
I contacted them yesterday regarding faulty lots of pro satin photo and if my roll was included in any recall or replacement program.
They said sure, give us your Z3100 serial number and we'll check.
I wondered just why she'd want that. I gave it to her.
To my surprise she responded that since my machine's warranty period will continue through 6/2010 with full on site and remote service, she would be happy to oblige and send me a roll of replacement paper for the possibly faulty paper and a shipping label for me to send the unused portion of my roll to them for further testing.
I opened my account on HP's home website, looked up my previously expired warranty(I know it was expired), and lo and behold, there it is plain as day.
Full warranty through 6/2010
The machine's original owner was having difficulties communicating, and I wonder if he did mention something like "there was some kind of warranty extension plan, but it expired"
I looked up the warranty for my machine when I first received it and it had expired just weeks before I bought it.
So I thought it was the kindness of the corporation that was responsible for the 1 month warranty period extension that got me the new parts installed.
Now they gave me an extra year?
Hmm, I wonder if the original owner didn't have a 3 year warranty plan in the first place and its just now shaking down and showing up again in my account?
What did they do?
Smoking deal for my printer and thanks for the replacement paper HP
Now if I could get good at it...
Rocco Penny