After harassing you and more than a few others about my download troubles from previous tutorials, I finally fixed it.
My provider said I had perfect signal to my cable modem, the problem had to be in my router so I tried to download the "Where are my . . . " tutorial directly from the modem and that worked. Just incredibly inconvenient because both modem and router are on a small shelf in the basement with the water heater and furnace, but it worked. So for the moment the problem was solved. Now, a new tutorial and I had to start all over again.
With the encouragement of a close friend and a couple hints, I realized the firmware in my router was original and about eight years old! A review of all the upgrade notes over the years listed a specific Canadian problem they dealt with in October of 2000. They called it "Canada connections Sympatico." I don't know what it was and no longer care. I fixed it and am downloading the latest Michael and Jeff show as I write this.
Keep up the great work and accept my apologies for all the questions in the past.
Bill in WV