Marc-
The distilled water is to avoid the possibility of salt or mineral deposits which might interfere with the metal of the contacts and encourage corrosion. A gallon of distilled water is cheap, and lasts a looooong time. I use a coffee filter soaked in water to clean everything that I can get to with that approach. You can fold them around a popsicle stick or something similar to make them more precise. What I cant get to with that, I use the smallest size of disposable makeup applicators from the drugstore, which are like little flat Q-tips with foam instead of cotton on the business end. They are somewhat like the ones that come with new printheads from HP. If things are really gunky, I use a slightly wet coffee filter on the bottom of printheads, but normally just a dry one. A wet filter encourages ink to come out more than a dry one. Try not to wipe sideways, just blot directly up and down. Mostly you want to avoid lint, not deposit impurities, and not plug the tiny little printhead nozzles.