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Author Topic: Problem with latest Photomatix (and Lightroom)  (Read 1581 times)

Moynihan

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Problem with latest Photomatix (and Lightroom)
« on: March 05, 2009, 04:10:41 pm »

Hi,

Just so you know, in case it is relevant to you.

After 5 plus hours on phone with Epson, Adobe; and alot of ink and matt paper, i solved the following problem. Silly, should have uninstalled Photomatrix FIRST, duh  

Start:

Windows xp
Lightroom 2.3
Photomatix Pro with Lightroom plug in installed (purchased 03/04/2009)
Epson R800 printer

Problem:
When printing on Matte paper, of an image that Photomatix had a hand in, or an older one it did not;
One area of the print, always physically the same area on the sheet, had a line of white (color of paper base) "hash marks". Only on matte, never on glossy. Effect seen printing from Lightroom 2.2 &2.3.

Solution:
Re-installed Photomatrix without Lightroom plug-in.

Have informed HDR Sofware.
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