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Author Topic: Hahnemuhle Confusion  (Read 3795 times)

kaelaria

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Hahnemuhle Confusion
« on: February 18, 2009, 02:36:04 pm »

I wanted a 24" roll of the Hahnemuhle Photo Rag Baryta.  On the Hahnemuhle site it lists that as part # 10 643 197.

It's supposed to be 100% cotton, 315 gsm.  http://www.hahnemuehle.com/index.php?mid=1...n&pkat=1366


I ordered from B&H, matching the mfr part number to their product here, listed as Fine Art Baryta 315gsm http://www.bhphotovideo.com/c/product/5939...Paper_Roll.html

I know the name on B&H did not match, but the mfr number did, and the weight did.  I assumed (possibly incorrectly) that a name change had simply taken place, or B&H had a type-o (I've caught them before).

I received exactly what the B&H site says, and what doesn't even exist on the Hahnemuhle site.  A cellulose, 315gsm high gloss fine art baryta.

Hahnemuhle only lists the Photo Rag Baryta, listed as 315gsm but cotton, and a 325gsm cellulose listed as fine art baryta: http://www.hahnemuehle.com/index.php?mid=1...n&pkat=1278

The Hahnemuhle label on the box confirms this is a 315gsm cellulose Fine Art Baryta roll - again, not listed on their site, and the mfr number on this box matches what the Hahnemuhle site has for the Photo Rag Baryta.

What is going on?  Is there no more Photo Rag Baryta?
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NikoJorj

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Hahnemuhle Confusion
« Reply #1 on: February 18, 2009, 04:16:09 pm »

Quote from: kaelaria
What is going on?  Is there no more Photo Rag Baryta?
I'd think it's the contrary : PhotoRag Baryta is quite new (a few months?) and it seems B&H doesn't reference it yet.
The mfr# may have been caught in a space-time vortex...  
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kaelaria

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Hahnemuhle Confusion
« Reply #2 on: February 18, 2009, 04:24:17 pm »

If the sticker here on the box didn't have the number of the PRB, I would believe that.  But I don't think Ham dorked up the number.  I've emailed them for an explanation too.
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BernardLanguillier

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Hahnemuhle Confusion
« Reply #3 on: February 18, 2009, 06:10:29 pm »

I asked B&H a few months ago about Photorag Baryta after noticing that it was not listed on their site, and they clearly told me that they wanted to sell this paper, but had been unable to get any shipment from Hahnemuhle. It is also not imported in Japan at the moment...

The only online store I have found that appears to have PRB in stock is a French company called Graphic Reseau (online store at http://www.graphic-reseau.com/ , 24 inch rolls are ref number PAP/HA/10643197).

It seems that Hahnemuhle is having a very hard time producing this paper in significant amounts... or they are not interested in selling what appears to be their flagship product...

Cheers,
Bernard

Geoff Wittig

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Hahnemuhle Confusion
« Reply #4 on: February 18, 2009, 06:11:36 pm »

Quote from: kaelaria
I wanted a 24" roll of the Hahnemuhle Photo Rag Baryta.  On the Hahnemuhle site it lists that as part # 10 643 197.

It's supposed to be 100% cotton, 315 gsm.  http://www.hahnemuehle.com/index.php?mid=1...n&pkat=1366


I ordered from B&H, matching the mfr part number to their product here, listed as Fine Art Baryta 315gsm http://www.bhphotovideo.com/c/product/5939...Paper_Roll.html

I know the name on B&H did not match, but the mfr number did, and the weight did.  I assumed (possibly incorrectly) that a name change had simply taken place, or B&H had a type-o (I've caught them before).

I received exactly what the B&H site says, and what doesn't even exist on the Hahnemuhle site.  A cellulose, 315gsm high gloss fine art baryta.

Hahnemuhle only lists the Photo Rag Baryta, listed as 315gsm but cotton, and a 325gsm cellulose listed as fine art baryta: http://www.hahnemuehle.com/index.php?mid=1...n&pkat=1278

The Hahnemuhle label on the box confirms this is a 315gsm cellulose Fine Art Baryta roll - again, not listed on their site, and the mfr number on this box matches what the Hahnemuhle site has for the Photo Rag Baryta.

What is going on?  Is there no more Photo Rag Baryta?

Two different papers. Fine art baryta's been around for a while; photo rag baryta's only been available for a couple of months at most. Apparently B&H had a brain cramp. I do tend to order most of my big-ticket items from B&H because of their general no-nonsense competence about things, but it is a huge organization. For what it's worth, I've recently been ordering paper like Hahnemüle photo rag baryta from Jim Doyle's Shades of Paper. It's obviously a much smaller outfit, and they know their paper, whereas for B&H, paper is just one of a zillion items they sell.
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kaelaria

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Hahnemuhle Confusion
« Reply #5 on: February 18, 2009, 06:23:12 pm »

Quote from: BernardLanguillier
24 inch rolls are ref number PAP/HA/10643197
Cheers,
Bernard


Yeah that's what I thought and what I ordered, but take a look at what I got - this is the factory Ham label:


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kaelaria

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Hahnemuhle Confusion
« Reply #6 on: February 18, 2009, 06:26:23 pm »

Quote from: Geoff Wittig
Two different papers. Fine art baryta's been around for a while; photo rag baryta's only been available for a couple of months at most. Apparently B&H had a brain cramp.

This isn't a B&H issue, what I received as labeled from Ham is correct against B&H's site.

I realize there are two papers, but the Fine Art Baryta is a 325, not a 315 as this is labeled, from Ham.
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jdoyle1713

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Hahnemuhle Confusion
« Reply #7 on: February 18, 2009, 09:52:24 pm »

Hey Gang

I'll help out a bit.. But for whats its worth The Label that I believe you are refering to in the jpeg  is a B&H Bar Scan Label ..I Think they have a typeo.. But when I Get to the office in the AM I will look at a Roll to verify..Heck every manufacture out there including Hahnemuhle Has issues from time to time..Well first off you may have wanted to call but since you didnt are they going to exchanged the product for you?

ill Post what I see in the am

Cheers
Jim Doyle
http://www.shadesofpaper.com
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kaelaria

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Hahnemuhle Confusion
« Reply #8 on: February 18, 2009, 10:03:23 pm »

Oh you da man!

I carefully peeled back the top label - and it says Photo Rag Baryta 315gsm!

So yes you two are 100% correct - it's a faulty B&H label and website description!

The other good news is - so yes they do carry it, and the price is not too bad!  




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jdoyle1713

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Hahnemuhle Confusion
« Reply #9 on: February 18, 2009, 10:46:34 pm »

There price is no different than anyone elses and you pay shipping..

So Ya I guess they are carrying it and dont know what they are doing..

Cheers
Jim Doyle
http://www.shadesofpaper.com
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kaelaria

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Hahnemuhle Confusion
« Reply #10 on: February 18, 2009, 10:53:43 pm »

I get free shipping through NAPP.

Just FYI, you are $7 more, not including any shipping charges. $135 B&H to $142 SoP

And yes you are correct, they don't know what they are doing (not the first time).

I've stopped using them for small stuff, only using them for the heavy stuff to take advantage of my discount.  They screwed me on a previous order, so I've taken most of my business elsewhere.
« Last Edit: February 18, 2009, 10:58:21 pm by kaelaria »
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jdoyle1713

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Hahnemuhle Confusion
« Reply #11 on: February 19, 2009, 09:06:02 am »

Well I checked this AM.. All of my stock is properly labeled at 315 for Photo Rag Baryta and 325 for Fine Art Baryta..

Cheers
Jim Doyle
http://www.shadesofpaper.com
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kaelaria

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Hahnemuhle Confusion
« Reply #12 on: February 19, 2009, 09:09:39 am »

Thank you VERY much for the info and the effort!
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