Z3100: "Calibration Cancelled.."?

[Richard Man]

Does anyone know what the Z3100 front panel message: "Calibration cancelled because of cartridge problem" mean? HP Support is of course so far less than stellar. I am using the latest firmware and driver, and rebooted the printer a couple times. This is in the step of creating an ICC profile using an 11x17 sheet. It printed the patches OK and then failed in scanning. I reinsert the paper and just do the scanning and calibration step and it continues to fail and I notice the error message on the front panel.

My Green cartridge is low, but should that cause the problem? As 6 mil still can go a way, I don't want to just replace it yet unless I really have to.

Thanks.

[neil snape]

Remember the level indicators are not always right. I have seen them go both ways, print longer then the indicated level but also shorter with an ink out.
Strange though as visually you should see there is a problem in inking, The patches as you know go from full density to about half way then reverse and come back to the print edge to the lightest tint.

Are you not mistaking the matte k media type?

IF it is the inks make sure it looks like all inks are printing out a graduate in both directions.

On matte papers is the only difference in the calibration where a matte black is included, yet not on photo media.

[Richard Man]

Remember the level indicators are not always right. I have seen them go both ways, print longer then the indicated level but also shorter with an ink out.
Strange though as visually you should see there is a problem in inking, The patches as you know go from full density to about half way then reverse and come back to the print edge to the lightest tint.

Are you not mistaking the matte k media type?

IF it is the inks make sure it looks like all inks are printing out a graduate in both directions.

On matte papers is the only difference in the calibration where a matte black is included, yet not on photo media.

The printed patches look to be similar to the other calibration done earlier.