Try Parrot Digigraphic. their phone # is: 1-877-727-7682 EXT 225 (john lorusso)
I purchased my 24" Z3100 from them.. When i ran into problems with the installation their service people came to my home(at no cost, they a close to where i live) and got me up and running. Very helpful staff
Jonh Lorusso is the owner. His techs' name is Randy. if you call tell them i recommended them. The HP printer is my 4th large format printer.
