My H3D 39 was updating the firmware via flexcolor went through all the stages then I got an error message ...something about "timed out" ....then it ran through a series of turn thing off , disconnecting etc. ...now it stuck with service mode (1) on the camera display and say batch empty on the back.... what do I do?
Thanks
bronek
Hi Bonek,
Did you remove lens/viewfinder during the update?
It will be ok to restore, don't worry!
Get in touch with your dealer (who is that?) and ask them to send you the .hbf file for your H3D39. If they don't have it they can get it from support in Denmark.
Then making sure no lens and VF are attached, connect the H3D to your computer and choose Maintenance>H Firmware update from the pull down menus.
Follow instructions on screen - It will ask you to locate the .hbf file.
Are you on Mac or PC? What model? What Firewire socket were you using?
Best,
David