base 24" Z3100- communication issue

[damdeziner]

Hi guys,
Maybe someone can help me here?
My onboard menu is locked up!
Also, before the lock-up I was going to install an ICC but I recieved a prompt telling me that the printer is unavailable or off line?
I keep the printer on so I don't understand what's happening here.
I recently(like most of us) updated the firmware and the driver and all seemed OK with very little change accept the new features available with the latest firmware. Although--maybe I'm crazy but it seems like I lost about 1/4" of my total printable width after the new firmware.
At this time (and I will to move on)I will have to unplug the printer to get it to respond.
I thought I heard of someone else having this problem a while back? Tried a search but came up empty!

Thanks,

Dave
________________________________

WinXP sp-2
Q-image
Photoshop CS3
Latest drivers and firmware

[Jim Cole]

Occasionally my Z3100 stops responding to the network. A simple cycle of the power switch always cures it. It happened today during a calibration. Last time was about 3 weeks ago. I don't know why, but so far it has been easy to overcome.

Good luck,
Jim

[Bas Stekelenburg]

The same here with my Z3200, even without updating any firmware.
Time glass in the display is frozen, printer hangs.
Switching power off, 5 seconds, and on again cures it.
In this situation it’s normal that the HP Printer Utility does not respond.
BTW, I’ve read about this problem also in this forum; advise was to start without Q-image and see what happens.

Bas