HI Ernst,
thanks for your reply, I am unfortunately not the one in this particular business, who makes the decisions, just the photo retoucher :-)
but I do use the printer when jobs has to be done, I guess the question that the boss is asking himself, is, is it more efficient to outsource and then get on with our other jobs which again can create more business and keep the wheels turning over, instead of "wasting time" trying to get the printer to perform as expected?
We do have a space problem here too...which isn't helping the situation :-)
I hope we keep it, as I find it interesting to work with, and there is something satisfying getting that print out, just after you have worked on it,...maybe I am just getting sentimental :-)
thanks very much for your help and the link
cheers
Henrik