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Author Topic: Epson 3800 1404 Error Code--Help!  (Read 5623 times)

Photolandscape

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Epson 3800 1404 Error Code--Help!
« on: September 23, 2008, 10:17:50 pm »

Yesterday, just after replacing my light magenta Epson cartridge for the first time, I tried to resume printing. Instead, I got a Service Error Code 1404. Called Epson tech support, and was told that it is most likely a pressure problem with the new light magenta cartridge. They suggested I go buy a new cartridge, and install it. I am ready to do so, but, I can't open the compartment housing the cartridges. It remains locked, the red ink warning light just keeps blinking. I tried turning the printer off, then on again. I've held down the button that should open the compartment several times for more than the 3 seconds required, and nothing works.

Any suggestions on how to get the compartment door to open so I can change the light magenta cartridge?
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Doombrain

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Epson 3800 1404 Error Code--Help!
« Reply #1 on: September 24, 2008, 06:47:33 am »

just force it open from the left side, it's designed to pop open as a fail safe.
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Photolandscape

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Epson 3800 1404 Error Code--Help!
« Reply #2 on: September 25, 2008, 01:00:44 am »

Quote
just force it open from the left side, it's designed to pop open as a fail safe.
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I did as you suggested and it worked. Thanks for the tip.
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