Specifically, before firmware upgrade TR12-TR12PS_18.104.22.168 for my Z3100ps, I used a work around to profile glossy canvas because the on board spectro cannot do that. It's a know limitation for which I had a work around in place. I printed an X-rite target on glossy canvas and used my X-rite Pulse to make an RGB profile (CMYK Profiles are not supported) which I then was able to install it as the default profile for my custom canvas using the HP software.
After doing the firmware upgrade to 22.214.171.124, I used HP Printer Utility v3.1.0 "INSTALL PROFILE" command, but unlike in the past when I was able to INSTALL my Pulse profile, I received an error. FYI, I am on Mac OS X, and I am using the postscript version of the printer.
I contacted both X-Rite and HP, both seemed interested in finding a solution, and after about 3 months of waiting for a resolution, I got a call (out of the blue early this year), from an HP engineer who said that "capability" didn't work with the current firmware, and would be "fixed" in a firmware update most likely by the end of of this year.
I really hope they do fix that because I miss it. It did work for a while, and I don't see why it's such a big problem, or why they removed that capability. I had naively always thought ICC profiles were "standardized" and based upon interoperability rules, but this incident has made me wary. I am not very trusting of the software makers to implement what the marketing departments sell. Believe me that when I was reading the marketing in April 2007 before I bought my Z, I was so excited, especially by the paper presets concept and the onboard spectro.
So do you know for sure that if you create a custom media and give it a canned non-specific profile that isn't your custom profile for that media, and then print using "photoshop managed color" with the custom profile, that the HPZ software doesn't use any information from the profile it associates with the media, as a matter of design?
I don't have enough time left to do the experimentation, and work arounds. Just keeping up with all these updates and software inconsistancies (improvements?) eats the clock, just like answering these e-mails, but I'm into it tonight!
To be more emphatic about why I do not assume any more here's another example for you. We use Corel Painter X, and I was very grateful for their implementation of soft proofing and color management. They have a very graphical display that makes setting things up very convenient, it better because you should set it up for each file. Anyway, after the HP firmware upgrade TR12-TR12PS_126.96.36.199 for my Z3100ps, profiles I create with HP Utility or with APS, do something that "breaks" Corel's ability to use the profile names in their pop up menus where they now appear illegibly (and unintelligible), thus rendering the entire color management system useless. You cannot set the profile you need to use. I couldn't believe this, so I pursued an answer. It just seemed unbelievable to me. In the end Corel admitted it was a know problem (HP had sent me to Corel sternly standing it's ground as the one in the right). So, I have been waiting for 3 weeks shy of a year for a fix from Corel which hasn't been coming. FYI, I've been on forums and color management experts have dissected my profiles and in the end they all said they couldn't find a work around. Too bad, for all parties, I'd say, and what a ridiculous waste of everybody's time, and really so unprofessional.
So I hope that clarifies things for you.
So long for now, TOM
[ quote=Larry Adamache,Sep 20 2008, 05:33 PM]
"if you profile with a third party spectro, you cannot currently install the profile without an error. HP acknowledged this problem to me early in 2008 and said the fix for that will come probably by early 2009 in a firmware update."
What do you mean you can't install the profile? Do you mean you can't copy any profile to the printer? Can you not use "photoshop managed color" when printing and use the profile from your OS?