We're in the market for another new (Sinar or other), 16-shot camera. Any suggestions. For anyone representing Sinar, is there any chance of getting our hands on a 75H with multishot capability (I've read earlier posts on the topic).
Matt,
There are no 16-shot digital backs available unless you can find a leftover or used 54H, and there are not too many that seem to be around. The 75H and the Hasselblad 39MS, both H3D and CF, are 4 shot only. We do have both demo backs available to show.
Regarding the multiple repeating captures, the first place to start is to confirm that you have installed 10.4.11 on the Mac and also that the firmware on the back and your camera are up to date. There hasn't been an update to the 54H since 2004 and that would have been updated when you received the back. I have also seen one client's 54H which tends to keep shooting when she does multi-shot images, but she's had to work around it since she was too busy to have it checked, so I do not have a solution on that one at this time.
We've also found the best reliability comes from uninstalling older versions using the installer for that older version, restarting, then installing the new version. We do keep the older installers available for our clients, so please contact me off the forum if you need one.
The easiest way to verify if this is a preference problem is to make a new temporary user account (do not delete your old account) on the Mac, log into that account, and test Captureshop. You'll be presented with a clean Captureshop and it will be necessary to reconfigure your camera and color settings. If the problems persist, you can rule out your preference files being an issue with your primary account.