My 'honeymoon' lasted 8 months. Ironically, I came to the LL forums to kill some time as I was downloading all new software for my 9180--then I found this thread.
After making five prints today my 9180 suddenly decided to stop printing; the OS thinks the printer is doing its thing but the job is randomly canceled somewhere in the pipeline.
Called tech. First, they tried to tell my that my warranty was expired; it's not--I purchased this printer in September of last year. Long story short; they're sending me a "refurb". Did I mention that this is my 2nd refurb...in less than two months!
The new software did not help needless to say.
Eric