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BlasR

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Please help z 31000
« on: April 23, 2008, 10:26:23 am »

Hello all,

I can't print from my mac os x  version 10.5.2.

I have the new mac pro(2008), so I don't have the old one


I get the message   (Printer busy status:0xe00002e9)

my problem start today, in i have been using it, for 3 months now without problems.
 

could you please help me?

Thank You


BlasR
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Recked

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Please help z 31000
« Reply #1 on: April 23, 2008, 11:55:57 am »

found this by googling:

http://forums.macnn.com/90/mac-os-x/365159...-busy-10-5-2-a/

hope it is of some help





Quote
Hello all,

I can't print from my mac os x  version 10.5.2.

I have the new mac pro(2008), so I don't have the old one
I get the message   (Printer busy status:0xe00002e9)

my problem start today, in i have been using it, for 3 months now without problems.
 

could you please help me?

Thank You
BlasR
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Recked

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Please help z 31000
« Reply #2 on: April 23, 2008, 11:56:27 am »

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BlasR

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Please help z 31000
« Reply #3 on: April 23, 2008, 02:13:52 pm »

Recket,

thank you
 
I was there early in I try,

but didn't work



BlasR
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BlasR

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Please help z 31000
« Reply #4 on: April 23, 2008, 07:28:54 pm »

Any one else?



Thanks



BlasR
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rdonson

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Please help z 31000
« Reply #5 on: April 23, 2008, 09:02:11 pm »

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Any one else?
Thanks
BlasR
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I don't know anything about Mac error messages but maybe we can draw out some Mac experts with some more information from you.

- how are you connected to the printer?  USB?  Ethernet?
- what version of the drivers and firmware are you using?
- are you using the base Z3100 or the APS PS version?
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Regards,
Ron

BlasR

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Please help z 31000
« Reply #6 on: April 24, 2008, 06:46:01 am »

Quote
I don't know anything about Mac error messages but maybe we can draw out some Mac experts with some more information from you.

- how are you connected to the printer?  USB?  Ethernet?
- what version of the drivers and firmware are you using?
- are you using the base Z3100 or the APS PS version?
[a href=\"index.php?act=findpost&pid=191523\"][{POST_SNAPBACK}][/a]

Rdonson,

USB

firmware 1.3
non aps

Apple say it's HP

Hp say it's apple,


and I say to the hell both of them.

Who it's right?  

PLEASE SAY ME.

Thank You


BlasR
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rdonson

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Please help z 31000
« Reply #7 on: April 24, 2008, 08:44:04 am »

The printer firmware is 1.3?????
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Regards,
Ron

mcbroomf

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Please help z 31000
« Reply #8 on: April 24, 2008, 10:24:17 am »

Do you have any kind of 2nd computer that you can load the driver on and try to print?  Can be a PC or Mac, all you are trying to do is see if the printer will respond using both a different computer and a different USB cable.  If it does the printer is OK and you can let Apple know this and work them harder.  If you get similar errors it's more likely to be the printer and you can work with HP.

Mike
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BlasR

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Please help z 31000
« Reply #9 on: April 24, 2008, 01:29:40 pm »

Mike,

yes I can  print from other printer,
Apple will call me in 1/2 hour but the 1/2 hour is coming in go.



Rdonson,

no the printer is the last one they have

thanks

BlasR
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BlasR

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Please help z 31000
« Reply #10 on: April 24, 2008, 02:49:24 pm »

i have also had this lovely problem ( tree connect failed etc) given to me from Apple in the latest security update. i have managed a workaround that i hope helps:

It involves adding printers manually through the Advanced button on the Add Printer window
1. System Preferences > Print & Fax

2. Click the + button to add a printer

3. If you have the Advanced button click it (if not the right-click on the top of the window and select Customise and then add the Advanced button)

4. Select Windows in the Type menu

5. the device should (?) remain as Another Device

6. after the smb:// type in  username:password@workgroup/server/printername,  where each of those are replaced with your specific values

You can find the workgroup, server and printer name in the same add printer dialogue. if you add a Windows printer (windows server that is) normally you just click through the layers: workgroup>server>printername.

the problem  is that the user name and password are not being sent to the server automatically. This workaround sends them manually.

THat is what apple tell me.
It's work for me now.

Thank you to all

BlasR
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