Here are few trouble shooting measures to go through:
1. Fire the camera and confirm that the lens (shutter and aperture blades) are working properly. At a slower shutter speed, and stopped to f/8 - f/11, you should be able to see this by looking into the lens in a well-lit environment.
2. Connect the camera to computer. Launch FlexColor and allow the camera to connect, confirm firmware. Wait to see if the camera connects properly. FlexColor might require a firmware install for the camera. Proceed with this, and allow the firmware install process to finish. Once complete, fire the camera a few times, and see if you can get proper exposures in FlexColor.
3. Download and install the latest version of Hasselblad FlexColor (v4.8.4), (FlexColor link)
and connect the camera to computer. Launch FlexColor and allow the camera to connect, confirm firmware. You will more than likely be required to upgrade the firmware, as I am assuming you are using a previous version of FlexColor. This firmware install will more than likely fix the problem. Again, once the install is completed, go ahead and fire the camera a few times.
What version of FlexColor are you using currently? Have you ever connected the camera to computer and shot tethered?
There is an auxiliary shutter in the body, which is the cloth cover you see when the digital component is removed. Considering the age of the camera, it is not likely that is the problem.
Feel free to contact me directly if you have more specific questions.
I have a two month old HD3-39. It has been fine up until today. I was trying to take some shots and the images as shown on the rear screen were completely black. I downloaded these onto my Mac and they were completely black, not just a very dark photograph! Nothing at all.
The camera sounds like it is working OK. The mirror seems to flip up, I think I can hear a shutter going off, but nothing is being recorded by the sensor.
The only step I have done differently is to clean the sensor with a blower. I took the sensor unit off the camera, blew air at the sensor to clean it then replaced the sensor unit on the camera body. Looking at this again, I see that at the rear of the body is a black cloth sheet of some kind. As the Hasselblad lenses have their own shutters, I assume that this is a cover which goes up when the sensor back is taken off. Could this be stuck blocking the sensor?
Is there a reset button somewhere?
Anyone with any ideas?java script:emoticon('')