Leopard an C1 Pro Corrupt processed file

[JeffVo]

Ive been slowly testing C1 pro on my new Leopard machines and I've come across a serious bug.  When Processing files some images have black horizontal blocks through them (see attached image)  Its seems totally random and happens on both a 2.6 MBP and a 2.8 MP.  It also happens on two sets of P45+ files.  The Raws are fine, and If I process the same folder twice different images will be bad.  Also, if I have more than one Destination say a jpeg and a Tiff they will have the bars in the same place.  Baffling. Tried 3.7.7 and 3.7.8  Anyone else having a similar problem?[attachment=5002:attachment]

[filmless]

Ive been slowly testing C1 pro on my new Leopard machines and I've come across a serious bug.  When Processing files some images have black horizontal blocks through them (see attached image)  Its seems totally random and happens on both a 2.6 MBP and a 2.8 MP.  It also happens on two sets of P45+ files.  The Raws are fine, and If I process the same folder twice different images will be bad.  Also, if I have more than one Destination say a jpeg and a Tiff they will have the bars in the same place.  Baffling. Tried 3.7.7 and 3.7.8  Anyone else having a similar problem?[attachment=5002:attachment]
[a href=\"index.php?act=findpost&pid=172282\"][{POST_SNAPBACK}][/a]

Hey Jeff,

I've seen this before. I think you just have a corrupt file in your software. I would dump your cache and preference files to start with. Also I would like to take a look at a RAW file if you have one you don't mind sending to me  (You can email me direct for FTP instructions).

Thanks,
Tim Palmer
Capture Integration
tim@captureintegration.com

[clawery]

Hey Jeff,

I've seen this before. I think you just have a corrupt file in your software. I would dump your cache and preference files to start with. Also I would like to take a look at a RAW file if you have one you don't mind sending to me  (You can email me direct for FTP instructions).

Thanks,
Tim Palmer
Capture Integration
tim@captureintegration.com
[{POST_SNAPBACK}][/a]

Here is a link from Phase One's web site on how dump the cache and preferences.

[a href=\"http://www.phaseone.com/HOME/Content/Support/Article.aspx?articleid=1244&LanguageID=1&layoutid=SupportSite%20-%20Main]http://www.phaseone.com/HOME/Content/Suppo...Site%20-%20Main[/url]


Chris Lawery
Title, Capture Integration
Capture Integration, Phase One Dealer of the Year

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[phildog33]

I am getting the same all the time... from 3.7.7 and 3.7.8

no more issues on C1 v4 though...

did the cache/preference plist change anything?

phillip

[Snook]

Yesterday in studio I got several shots with C-1 3.7.8 DB that had Thin Black lines running through the images...
P30 with RZIID shooting tethered.
Snook

[phildog33]

i havent found a solution yet.. C1 v4 has no issues with the black corrupted processed files..


i prefer C1 v378 but the corruption is killing the workflow

[Snook]

i havent found a solution yet.. C1 v4 has no issues with the black corrupted processed files..
i prefer C1 v378 but the corruption is killing the workflow
[a href=\"index.php?act=findpost&pid=173753\"][{POST_SNAPBACK}][/a]

IS it the Process picture that comes out with the Black lines?
I have had it happen when shooting tethered.
Why is it hurting your process time?
Please explain further?
Thanks
Snook