Just bought the printer and tried to print on A2 Ilford Gold Fibre Silk.
Unfortunately at the end of the print there is what looks like parallel horizontal scratches about a 1/4" square size about 1.5" from the edge. Nearby there are two black ink marks. It looks like the paper might have bowed and hit the print head..........any idea how I can fix?
Details:
Paper type setting = Premium semigloss
DPI = 2880
Platen gap = auto
paper thickness setting = 3
I used the auto sheet feeder (for single sheet)
Thanks,
Paul.