That's the problem when you buy from shops like eBay and amazon market place. They are a little bit cheaper, and for these savings you are trading in a lot of trouble. Especially eBay, with its gray market gear and pirated software is a place to avoid.
I know that doesn't help you in this case. But for the next purchase. Calculate the savings, and the amount of trouble it caused you.
Check up on your next dealer at resellerratings.com. It's not as independent as it wants to appear, but it's still good to check up on a dealer.
I bought my Eye One Display 2 from B&H and can only recommend this store. You'll never get any gray market or outdated item from them, and they'd never put a product into a box, that is not the one it came with.