HP APS registration now works

[rdonson]

I've never been able to register APS through the means provided with the software.  I always got this wonderful message.



Well, it was time once again to calibrate my monitor and afterwards I gave registration a try again.  Miracle upon miracle the registration now worked.

[scubastu]

I had that issue when I first got my Z3100.  A call to HP solved it as apparently Xrite had some problems with the server that they use to authenticate the APS.  I had to get a new serial number and the guy from HP did the registration for me.

Stu

[rdonson]

I had that issue when I first got my Z3100.  A call to HP solved it as apparently Xrite had some problems with the server that they use to authenticate the APS.  I had to get a new serial number and the guy from HP did the registration for me.

Stu
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I opened a problem ticket about this with Xrite when I first got APS.  I never heard a peep from them.  Since I could get updates and such I just never bothered to register but I would try periodically.  This time it worked.  I've never had to get another serial number.