I just got this from Nancy (she also posted on PSN)
" I’m Jeff’s publisher and I apologize for the inconveniences you’ve experienced. If you’re still experiencing problems ordering — and this goes for all PSN readers — please send me a personal email (firstname.lastname@example.org
) with your complete contact info/mailing address and number of copies you’d like to order and I will ensure your order is expedited. Please put RWCR/PSN in the subject header, so I can spot them quicker.
It pains me to no end to think that Jeff and my team here in Berkeley, CA have worked so very hard to to get the book finished, only to have customers experience such problems. The fundamental issue with Amazon, as I understand it today, is that even if some of their warehouses have it in stock, if all warehouses haven’t received it and flipped the switch to start shipping, an automated response with an algorithmic setting pushes the date of expected delivery out a number of weeks, and it is that communication that is misleading.
There is no way to block that message except manually, which is what we’ve asked Ammazon to do asap for RWCR. But because this has been happening with a number of titles of late, we and Amazon are changing the process and I’ve been assured it will be fixed as soon as possible, and I’m checking in on this daily. I appreciate everyone’s patience with this process."
–Nancy Aldrich-Ruenzel, Publisher, Peachpit Press and New Riders