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Author Topic: Warning: Premiere Elements 4.0 and PS CS2 combo  (Read 16826 times)

chilehead

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Warning: Premiere Elements 4.0 and PS CS2 combo
« on: October 24, 2007, 10:40:17 AM »

Just a heads up to anyone considering a purchase of Premiere Elements 4.0 who also has Photoshop CS2 installed.  After installing PE 4, Bridge will respond with the following message:

"Adobe Bridge cannot be used at this time because of licensing restrictions.  You must have installed and launched at least one other Adobe application to use Bridge."

I tried removing PE 4, reinstalling Bridge, and Photoshop, re-activating the license, using System Restore in Windows . . . nothing worked.  Finally called Adobe support.   They are working on the issue, but do not have a fix at this time.

Only Bridge seems to be affected, the rest of Photoshop appears to work OK.  Photoshop CS3 users do not report any issues.

Mark
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chilehead

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Warning: Premiere Elements 4.0 and PS CS2 combo
« Reply #1 on: November 11, 2007, 02:37:21 PM »

Adobe has provided a fix:

Bridge CS2 returns a licensing restriction error on a computer with Premiere Elements 4 installed

Even with this fix, Bridge was still not functioning properly on my system, so I ended up uninstalling and re-installing Bridge.  After that, I updated Bridge via the help menu in Photoshop, and seem to be in good shape again.

Special thanks to the folks at the Muvipix forum for following this problem.

Mark
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