I attempted to print 16 X 24 on 17 X 25 paper with my 3800 for the first time today. Created a custom paper size, for which the preview appears OK, but the printer refuses to print the full width of the image. First time through it managed only 11.5 inches... stopped the print job, flipped the sheet around, and second time through it printed about 14 inches of the image (cropped off the top of the landscape image). All the settings I can see appear correct. I am at a loss... anyone have an idea what I'm doing wrong?
Thanks in advance
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I don't, but I am printing 16 x 24 regularly on 17 x 25 paper. Maybe if you give all the particulars--which feed, what you are printing from (i.e., PS, LR, Qimage, etc.) and anything else. I would cancel all print jobs for one thing (Oh, and is this Mac or PC--might make a difference, I don't know).
I'm sure someone can help. I'm assuming from what you said that you created a 17 x 25 paper size and your image is 16" x 24", etc. I really didn't understand what you meant by 'flipped the sheet around' though.
Diane