rdonson, I'm using the Z3100, with the Vivera inkset, and generated the profile using the built in spectrometer, but I'm led to doubt that the profile is being employed because of how poorly the image appears. Also, in Photoshop, I clicked on the options to print all the graphic elements such as calibration, cropping and colour marks, and the black that is printed there is not the same black that the machine prints when it generates the profile patches.
In terms of the soft proof, I didn't make any adjustments after reading the first output. I'm just trying to figure out how to use the profiles that the machine generates when you give it new paper.
Thanks for your comments Brian, I think more careful checking is the order of the day. Somewhere there is a disconnect between making the profile and using it as far as I can see.
I always wondered what black point compensation was.. I'll check that out. Unfortunately, I am out of town and won't be getting to my printer until the weekend.
thank you all for responding.