Ill spare you the details but, after spending two hours on hold and two more talking with someone in tech support, they still cant make my Lightroom 1.1 work and the guy said to call back, go through this with someone else and that if the second guy couldn't fix it, he might escalate me to a more knowledgeable support person!
I asked to speak to a manager and after 10 more minutes on hold, the guy says he'll call me right back. Needless to say, no one ever called back so, I give up. I'm dumping Lightroom and of course, will be going back for a refund.
My question is this, I have a Canon 1DMK3 and CS2, how do I process the raw files? I don't want to use the DPP and certainly don't want to buy the upgrade to CS3 after the problems I've had with Adobe lately so, is there any solutions? Am I missing something?
Thanks