R2400 stopped printing...Help

[Hendrik]

I encountered a problem with my Epson R2400 on a Windows XP Pro computer.

My print didn’t complete, a few inches at the bottom wasn’t printed. Well, since it was a test, I didn’t care that much. After some editing I wanted to print another page, but nothing happened. The printer didn’t start and I could see in the pop-up printer-window ‘finish’ the job within a second (the blue progress bar). I tried some new attempts, but failed (I heared the printer a few seconds). If I remember correctly, I saw once the error message: “Unable to connect printer”.

I rebooted, checked all cables, but nothing seems to help. I can see the ink status, so I guess the printer is connected to the computer.

Fortunately I could print when I changed in the properties – Advanced window:
“Spool print documents …” to “Print directly to the Printer”

What has happened, and how can I correct it?
 

[mjros61]

I encountered a problem with my Epson R2400 on a Windows XP Pro computer.

My print didn’t complete, a few inches at the bottom wasn’t printed. Well, since it was a test, I didn’t care that much. After some editing I wanted to print another page, but nothing happened. The printer didn’t start and I could see in the pop-up printer-window ‘finish’ the job within a second (the blue progress balk). I tried some new attempts, but failed (I heared the printer a few seconds). If I remember correctly, I saw once the error message: “Unable to connect printer”.

I rebooted, checked all cables, but nothing seems to help. I can see the ink status, so I guess the printer is connected to the computer.

Fortunately I could print when I changed in the properties – Advanced window:
“Spool print documents …” to “Print directly to the Printer”

What has happened, and how can I correct it?
 
[a href=\"index.php?act=findpost&pid=124654\"][{POST_SNAPBACK}][/a]

[mjros61]

havn't seen this on an XP machine in a while, but is a common problem over a network or with a "new" OS like Vista.

[colinm]

How did you check the cable? This sort of thing is very common when a USB cable is either bad or low-quality.

If you have another cable you know is working well (say, one attached to your scanner), I'd swap it with the printer's cable and see if that doesn't correct the problem.

[Hendrik]

I don't have another cable. It's a firewire cable I use. I checked only if it was correctly inserted. Since I can communicate with the printer, e.g. checking the ink levels and printing directly to the printer, I assume the cable must be correct.

[ericstaud]

I don't have another cable. It's a firewire cable I use. I checked only if it was correctly inserted. Since I can communicate with the printer, e.g. checking the ink levels and printing directly to the printer, I assume the cable must be correct.
[a href=\"index.php?act=findpost&pid=124674\"][{POST_SNAPBACK}][/a]

Just explain to whoever is in charge of your finances that your 2400 has had a fatal error and the only solution is to buy a 3800

[Marty C]

Go to the properties window in the driver and then to advanced. Uncheck " Use Advanced Printing features. This will solve the cutting off at the bottom of the print.

[madmanchan]

Check the Epson support site. They have documented this problem and how to fix it.