I think you are overreacting and not by a small margin.
The problem of the internet is you can't see people in the face so the written word can come over wrong.
I have not found anything Michael or Chriss said to be wrong, it was a bit short due to the posts they got from the forum which I can understand by the way, and I think it was meant as harsch, but when you are approached harsch, you will respond harsch, that's the normal result.
If they were really not thinking about the customers, they would have not looked into the issue I brought up, and Chriss has as far as I can see now solved it, have to watch the clip on my projector this evening to be sure but I'm glad they listened.
Offcourse I also want DVD downloads, but they made clear it's not possible and to be quite honest I don't care if the judder is gone.
Offcourse we want HD downloads in Ts form but than someone will claim they can't read that, or their B&W set doesn't compute
The product is solid, although I would love to see more releases a year
The quality is worse than DVD, but to be honest without the judder perfectly watchable.
The remarks about you don't want to watch on a PC monitor I also understand, but why would you ?
You can recode the whole think automaticly nowadays in about an hour.
Or even better by a mediaplayer, like the TIVX, PMS Media Box or a load of others, you can can download everything you want from HD streams to DVD's, Music, MP4, youtube whatever, put it on the network in your house, connect the box to the TV and browse and play every file, we are using that in our Home Theater for some years now and it's killer
On the other hand, you have people who want to try to adjust and go into a serious discussion looking for a solution that will fitt both, or you have people that are just getting mad and destroy more than they want.
Just my rant, not meant as a flame.
ps. Come on Micheal give us the HD versions