Has anyone downloaded any custom media presets & actually successfully profiled a new paper type (in Windows)?
I have Ilford Gallery Smooth & HP recomendes a specific media preset. I have downloaded it (about a week ago) & it installs properly without any problems. When I try to create a profile I get an error message. I spoke with tech support & they were suppose to call me back with a solution the next day & never did.
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You are having one more step luck than I. My z3100ps (XP firmware version 4.0.0.6 is the latest for the ps) shows way more papers than the Color Center Manage Papers list, even after updating and sychronizing, so I can only create a custom paper based on a short list of choices. The oms custom paper files don't show up after an apparently successful install (sic). So I guess the best current work around for me is barry685's 'mistake, forgot to rename the default profile name' after calibration and profiling. Great idea, thanks barry. Use the HP media named paper, but insert my 3rd party media, calibrate and profile, and remember, for example, that HP Premium ID Photo Satin is really Epson Premium Semimatte 250. That hack will really confuse the assistants; also I can't then use the real HP media.
Are any other z3100ps users having the same issues? For example, can you make a custom paper based on any of the HP Premium Instant-Dry Photo papers?
I've found other bugs in the software, especially with Color Center. Anyone have experience with the best way to let HP know about these issues?