Response from Lightroom Tech:
FYI I had the DPI setting at 360 DPI and will try lowering that setting to 300 or lower, if still doesn't work I will resort to just using Photoshop to print larger prints for the time being
Thank you for contacting Adobe® Web Support for assistance with Adobe
Photoshop Lightroom 1.0®
I understand that when you print to a print size of 24x30, nothing
prints even though you can print to 14x20 from Lightroom and print the
same image to 24x30 from Adobe Photoshop CS2®.
It is unclear what settings you are using to print. In the Library
module, is there a “?” symbol in the upper right corner of the th
umbnail? If there is, see the solutions in this support document on our
If the original image is available to Lightroom, check the resolution
you are using to print with from Lightroom. In the Print module the
Print Job settings in the lower right contain the Print Resolution
setting. If this is a high number, it may be sending more data to the
printer driver than that driver can handle. Try printing at a variety of
resolution settings to see if a lower setting will work at that size.
On most printers a setting of 240 dpi will produce a good quality print,
there may be some noticeable improvement up to 300 dpi, and going above
300 dpi rarely makes a discernable difference. The
printer itself will scale the image up to a higher dpi if it prints at a
It may also help to contact Epson® to see if there is a way to set the
driver to use more RAM, which could help if the driver is running out of
RAM to work with the larger image size.
I hope this information helps to resolve your issue.
If you require further assistance with this issue, please update your
web case with complete details, including what steps you have applied,
the print settings you are using and any error messages you
You may also call Technical Support at (800) 642-3623. We are available
from 6:00 am to 5:00 pm Monday - Friday, Pacific Time.
Adobe Web Support