HELP - Un-installing DPP from Macbook

[Khurram]

I'm still having problem with DPP 3.0 on my mac.
For no apperant reason, i get booted out of DPP and lose all of my changes.

I have tried to remove DPP and install again, but not being that familiar with the Mac, I may not have done my un-install correctly.

I'd appreicate if someone could provide detailed instructions on how to remove all DPP and other assoicated files (i.e. Canon Utililities) before re-installing.

I did not have any issues with DPP until i intalled the upgrade to 3.0.

I just got my 1DIII today, so now, i can install directly, without having to download the software from Canon.  Before i do so, i just want to ensure i remove all files downloaded from previous upgrades of DPP and utiliites.

[francois]

I'm still having problem with DPP 3.0 on my mac.
For no apperant reason, i get booted out of DPP and lose all of my changes.

I have tried to remove DPP and install again, but not being that familiar with the Mac, I may not have done my un-install correctly.

I'd appreicate if someone could provide detailed instructions on how to remove all DPP and other assoicated files (i.e. Canon Utililities) before re-installing.

I did not have any issues with DPP until i intalled the upgrade to 3.0.

I just got my 1DIII today, so now, i can install directly, without having to download the software from Canon.  Before i do so, i just want to ensure i remove all files downloaded from previous upgrades of DPP and utiliites.
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Canon doesn't use the standard Apple installer so no receipt file is created. You'll need to do it by hand, unfortunately.

Assuming that ~ indicates your home folder, you'll need to find & remove (drag to the trash) at least the files/folders listed in Bold.


~/Library/Preferences/Canon     - it's a folder -
~/Library/Preferences/Canon CameraCom Pref
~/Library/Preferences/Canon Digital Camera Installer.plist
~/Library/Preferences/CanonEOSViewerUtility Pref
~/Library/Preferences/CanonFileViewerUtility Pref
~/Library/Preferences/com.canon.Digital Photo Professional.plist
~/Library/Preferences/com.canon.EOS Capture.plist
~/Library/Preferences/com.canon.EOS Utility.plist
~/Library/Preferences/com.canon.ImageBrowser.ColorManagement.plist
~/Library/Preferences/EOS CameraCom Pref
~/Library/Preferences/EOS Capture Installer.plist
~/Library/Preferences/EOS Viewer Utility Installer.plist
~/Library/Preferences/EOS Viewer Utility.plist

/Applications/Canon Utilities     - it's a folder -

/Library/Preferences/Digital Photo Professional     - it's a folder -

The list is not exhaustive but I believe that with these files removed you should start with a clean sheet.

Congrats for your MK III

[Khurram]

Canon doesn't use the standard Apple installer so no receipt file is created. You'll need to do it by hand, unfortunately.

Assuming that ~ indicates your home folder, you'll need to find & remove (drag to the trash) at least the files/folders listed in Bold.
~/Library/Preferences/Canon    - it's a folder -
~/Library/Preferences/Canon CameraCom Pref
~/Library/Preferences/Canon Digital Camera Installer.plist
~/Library/Preferences/CanonEOSViewerUtility Pref
~/Library/Preferences/CanonFileViewerUtility Pref
~/Library/Preferences/com.canon.Digital Photo Professional.plist
~/Library/Preferences/com.canon.EOS Capture.plist
~/Library/Preferences/com.canon.EOS Utility.plist
~/Library/Preferences/com.canon.ImageBrowser.ColorManagement.plist
~/Library/Preferences/EOS CameraCom Pref
~/Library/Preferences/EOS Capture Installer.plist
~/Library/Preferences/EOS Viewer Utility Installer.plist
~/Library/Preferences/EOS Viewer Utility.plist

/Applications/Canon Utilities    - it's a folder -

/Library/Preferences/Digital Photo Professional    - it's a folder -

The list is not exhaustive but I believe that with these files removed you should start with a clean sheet.

Congrats for your MK III
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Thanks for the listing Francois!!
Do you know if I should haveall of the files you have listed,or at least the ones in bold???  That might be my problem, bcoz, i don't even have some of the files you have listed in bold, in my Preferences folder.

[francois]

Thanks for the listing Francois!!
Do you know if I should haveall of the files you have listed,or at least the ones in bold???  That might be my problem, bcoz, i don't even have some of the files you have listed in bold, in my Preferences folder.
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Khurram,
I think that you should remove the files/folders listed in Bold. The others files are present in different locations on my Mac but they are related to the various Canon applications that I installed over the years (going back to 2002 or 2003).
Don't forget to remove this folder: /Library/Preferences/Digital Photo Professional. It isn't located in your home folder (hint: go into the Finder, press CMD + Shift + G, and type or paste /Library/Preferences/ in the text field. Finally press the Go button and you should be at the right location).

[Khurram]

Khurram,
I think that you should remove the files/folders listed in Bold. The others files are present in different locations on my Mac but they are related to the various Canon applications that I installed over the years (going back to 2002 or 2003).
Don't forget to remove this folder: /Library/Preferences/Digital Photo Professional. It isn't located in your home folder (hint: go into the Finder, press CMD + Shift + G, and type or paste /Library/Preferences/ in the text field. Finally press the Go button and you should be at the right location).
[a href=\"index.php?act=findpost&pid=120123\"][{POST_SNAPBACK}][/a]

Thanks Francois, i've deleted everyting now and re-installed using the lateste install disk that came with the camera.  Hopefully, i won't have any more issues now.

[francois]

Good luck and enjoy your new camera!