> On point 1 what are the plugin bugs/design issues noted in your previous post? I couldn't find them.
--Prints not centered correctly when printed from the Cassette. Only applies to larger sizes (e.g., "Super B"). Bug was reported at least 6 months ago.
--Relative colorimetric intent does not include Black Point Compensation. This one still gets me, as I open the plugin, get ready to print, then remember that I have to convert to relative colorimetric with BPC in PS, then open the plugin and set the profile section to "None".
> On your point 2, I have been hearing from users that Canon has been replacing faulty ink cartridges. I've spoken to a vendor who sells quite a few iPF printers and he has said there haven't been very many issues, but all have been taken care of.
Some of us like to have a written guarantee. I have never heard of Epson or HP refusing to replace a defective ink cartridge, but definitely have for Canon. Canon wasn't replacing them early on, but is doing so now. Without having this in writing they could change tomorrow when it suits them (e.g., they attain sufficient market share). I don't trust the motives of a company that won't guarantee in writing that it will replace defective products, especially when this has been made an issue and probably affected their sales. If they would rather lose sales than have a written warranty, they don't have a lot of confidence in their own product.
> Have you heard of any issues with printheads?
Too early to know if there is going to be a problem. If they are known to be so reliable, it wouldn't cost Canon a dime to offer a written warranty the way HP does. I suspect we will hear more about this issue in the future when printheads start failing, some probably with a relatively modest amount of use. A set of HP heads costs just over $200, the two Canon heads $1200.
> Regarding point 3, Documentation is usually needed for about 1 week. After that you just select a saved printer config for your media, apply application color management and click print. The menus in the printer are very self explanatory.
Disagree. Lot of stuff hidden and not easy to figure out where it is. We have had questions on the Wiki on this, for sure. Took me quite a while to figure out where unidirectional printing could be selected. Again, stuff that is "easy" for you and me is way out of the league of my non-computer literate friend--who can use the Epson without much problem.
> On point 4 you are stating a bug so shouldn't that have been included with your point 1? I wouldn't say that not being able to update to firmware 1.25 should be equated with "Lack of proper Mac support."
There are plenty of complaints from Mac folks about various issues on the Wiki. Being completely ignorant about the Mac, I am not qualified to say more than there is a significant lack of parity between the platforms.
> I think it's pretty well documented that there are more than enough media settings for all types of paper and canvas.
There are plenty of Media Types, but if you read my post and the Wiki you will see that the issue is lockout of Media Types. Another issue which likely doesn't apply to the 8000, as it involves wanting to print from the Cassette when only roll is allowed for that specific Media Type, etc.
> Don't ever think that I don't fully appreciate your work. You have unlocked many doors to this printer. It just feels like you and others are overstating some of these problems.
I did not take your post as lack of appreciation, but thanks! You haven't run into many of the problems that I have had with my iPF5000. This makes me very leery about accepting Canon's word that "this part is reliable" without written warranties, etc. As I have said a number of times, the problem is not with the printer itself. The problem is with Canon's poor documentation, lack of warranty, lack of responsiveness to bug reports, etc. Also, I doubt Canon would have released the Wilhelm data without the Wiki, article on LL, etc.
--John