Topic: New HP APS thread (Read 20526 times)

dct123 · « **Reply #40 on:** April 26, 2007, 11:21:44 pm »

Well, if my dealer made a mistake, then other dealers also are making a mistake:

http://www.superwarehouse.com/p.cfm?p=1496596

http://www.nextwarehouse.com/item/?357519_...MPAQ_Q5670A#BCC

http://www.pcnation.com/web/details.asp?item=M35744

...etc.

Pigmenta · « **Reply #41 on:** April 27, 2007, 11:25:05 am »

Quote

I can't wait to see your report on Onyx, Tom. I'll take your word on Wasatch, even though I truely wanted to make that work. We're looking to integrate our sign business with fine art and photography under the same RIP (we need things like contour cutting), so I think ImagePrint is out. Another one that catches my interest is PhotoPrint Server-Pro from Scanvec. I imagine that would get along pretty well with FlexiDesign over on the sign side, without having to get a full Flexi RIP.
[{POST_SNAPBACK}][/a]

Have you heard about Caldera (France)? Take a look! Production, cutting in Linux, you can collect more computer's power seen as one huge calculating station... etc.
[a href=\"http://www.caldera.eu/en/news.php?page=news]http://www.caldera.eu/en/news.php?page=news[/url]

Tom

Charles Gast · « **Reply #42 on:** April 27, 2007, 04:45:12 pm »

Quote

Well, if my dealer made a mistake, then other dealers also are making a mistake:

http://www.superwarehouse.com/p.cfm?p=1496596

http://www.nextwarehouse.com/item/?357519_...MPAQ_Q5670A#BCC

http://www.pcnation.com/web/details.asp?item=M35744

...etc.
[a href=\"index.php?act=findpost&pid=114480\"][{POST_SNAPBACK}][/a]

Interesting that all of them have the printer on back-order.

MSalivar · « **Reply #43 on:** April 27, 2007, 07:35:38 pm »

Quote

Have you heard about Caldera (France)? Take a look! Production, cutting in Linux, you can collect more computer's power seen as one huge calculating station... etc.
http://www.caldera.eu/en/news.php?page=news

Tom
[a href=\"index.php?act=findpost&pid=114550\"][{POST_SNAPBACK}][/a]

I have to say Caldera intrigues me. We're a Windows shop though (with much regret), so I'm really not sure. I'm very competent with Linux (I use an advanced distribution 100% at home), but I'm very hesitant to use it anywhere color is important. Last I checked, there's no kernel support for any spectrophotometers, and not even a mechanism in X for using ICC profiles on monitors. So we would be left buying a Mac, and another CS3 license.

I'm giving ImagePrint a closer look, I'm thinking we could offer tiered pricing where we use RIP supplied profiles for a lower cost, and custom profile all devices immediately before use for those who are more serious. We'd just have to use FlexiSign for the signage and cutting side of things, which would probably be the better path to take anyway.
I'm taking a look at the Ergosoft offering's too, hopefully the Z3100's spectro is supported by ColorGPS.

Ernst Dinkla · « **Reply #44 on:** April 28, 2007, 03:31:40 am »

Quote

I have to say Caldera intrigues me. We're a Windows shop though (with much regret), so I'm really not sure. I'm very competent with Linux (I use an advanced distribution 100% at home), but I'm very hesitant to use it anywhere color is important. Last I checked, there's no kernel support for any spectrophotometers, and not even a mechanism in X for using ICC profiles on monitors. So we would be left buying a Mac, and another CS3 license.

[a href=\"index.php?act=findpost&pid=114627\"][{POST_SNAPBACK}][/a]

You could check how far Argyll colour management progressed meanwhile. What I remember reading of Caldera France >2 years ago it should have color management internally but if you want CM on the OS also then Argyll must be the best source.

www.argyllcms.com

The review of Print Fix Pro + Gamutvision (second part) has an HP 130 profile included made with Argyll and it is more or less at the top in quality.

Ernst Dinkla

www.pigment-print.com

Pigmenta · « **Reply #45 on:** April 28, 2007, 04:17:49 am »

Quote

I have to say Caldera intrigues me. We're a Windows shop though (with much regret), so I'm really not sure. I'm very competent with Linux (I use an advanced distribution 100% at home), but I'm very hesitant to use it anywhere color is important. Last I checked, there's no kernel support for any spectrophotometers, and not even a mechanism in X for using ICC profiles on monitors. So we would be left buying a Mac, and another CS3 license.
[a href=\"index.php?act=findpost&pid=114627\"][{POST_SNAPBACK}][/a]

As far I know Caldera is a client/server rip, so you don't have to use monitor profile on the server. The client can run on your Windows or Mac ws.

Does anyone of you know about 3rd party rip, which can use Z3100's on-board spectro as a standalone colorimeter? What I've heard from EFI, the printer won't load any printed target to measure, but the Z3100-designed hexa-shaped patches. This can be printed at the icc profiling sections of CM (is the target included in APS only?), but not previous measures like ink-limiting.

Tom

eronald · « **Reply #46 on:** April 28, 2007, 07:23:15 am »

Caldera is an industrial RIP intended for heavy-duty repro-shops and signage. It's not an amateur tool. It can drive wide-format inkjets, the big eco-solvent and heavy solvent printers and, I think, cutters.

Caldera comes with its own built-in ICC color-management and (if you buy the option) can make profiles with the Xrite/Gretag instrumentation thanks to an embedded Gretag SDK.

I'm sure of this as I helped Caldera integrate the DTP70 spectrophotometer - took one afternoon.

Caldera on Linux is intended to be used as a dedicated machine. You install a Linux box with their supplied distro, that box runs Caldera as a main application, accessible over the net. These days, what with cheap Mac minis, you could go for a dedicated Mac mini, and do the same there, or run Caldera on any other Mac, but in a big shop the price of the computer is the least of the worries of the owner, and you don't want anyone to tamper with the machine running the production flow.

I've used Caldera for photo reproduction. It works nicely. However it's a complex app, and not really intended for casual users.

Edmund

Quote

I have to say Caldera intrigues me. We're a Windows shop though (with much regret), so I'm really not sure. I'm very competent with Linux (I use an advanced distribution 100% at home), but I'm very hesitant to use it anywhere color is important. Last I checked, there's no kernel support for any spectrophotometers, and not even a mechanism in X for using ICC profiles on monitors. So we would be left buying a Mac, and another CS3 license.

I'm giving ImagePrint a closer look, I'm thinking we could offer tiered pricing where we use RIP supplied profiles for a lower cost, and custom profile all devices immediately before use for those who are more serious. We'd just have to use FlexiSign for the signage and cutting side of things, which would probably be the better path to take anyway.
I'm taking a look at the Ergosoft offering's too, hopefully the Z3100's spectro is supported by ColorGPS.
[a href=\"index.php?act=findpost&pid=114627\"][{POST_SNAPBACK}][/a]

stevenh · « **Reply #47 on:** May 08, 2007, 05:22:43 pm »

I just got off the phone with hp's rebate promo info. Without my even asking, i was told (very nicely, i might add) that the $1000 rebate for the Z printers did NOT apply to the PS versions.

barry685 · « **Reply #48 on:** May 08, 2007, 08:20:01 pm »

I posted this in another area of the forum but will reply here again.

I did a live chat on HP's website on Friday & that support person claimed the PS version was included in the rebate.

I then called up Market Velocity and they told me that they were still waiting for an answer from HP ( They actually did not know).

About a week ago I emailed Market Velocity asking them about the PS printers & the response I got back was they would let me know.

Today I emailed again, asking them if they had an answer and this a portion of the reply that I got:

--------------------------------------------------------------------------------------------------

Thank you for emailing us. Unfortunately, the case is still being reviewed by the program management team. We will get back to you as soon as we can.

We appreciate your patience.

Thank you for your interest in the HP Extreme Upgrade Promotion.

Sincerely,

HP Trade-In Program Customer Service

mailto:hpcustomerservice@marketvelocity.com

----------------------------------------------------------------------------------------------------

The bottom line is they actually do not know!!!!

dct123 · « **Reply #49 on:** May 09, 2007, 12:50:37 pm »

Quote

I posted this in another area of the forum but will reply here again.

I did a live chat on HP's website on Friday & that support person claimed the PS version was included in the rebate.

I then called up Market Velocity and they told me that they were still waiting for an answer from HP ( They actually did not know).

About a week ago I emailed Market Velocity asking them about the PS printers & the response I got back was they would let me know.

Today I emailed again, asking them if they had an answer and this a portion of the reply that I got:
--------------------------------------------------------------------------------------------------

Thank you for emailing us. Unfortunately, the case is still being reviewed by the program management team. We will get back to you as soon as we can.

We appreciate your patience.

Thank you for your interest in the HP Extreme Upgrade Promotion.

Sincerely,

HP Trade-In Program Customer Service

mailto:hpcustomerservice@marketvelocity.com

----------------------------------------------------------------------------------------------------
The bottom line is they actually do not know!!!!
[a href=\"index.php?act=findpost&pid=116475\"][{POST_SNAPBACK}][/a]

I've cancelled my order for the Z3100ps because of the ambiguous answers from both HP and their 3rd party partner, Marketing Velocity. I've been trying to get an answer for two weeks now, and they must be getting quite a few inquiries because the reply you receivedfrom them is computer generated, the same one I received:

"Thank you for emailing us. Unfortunately, the case is still being reviewed by the program management team. We will get back to you as soon as we can.
We appreciate your patience. Thank you for your interest in the HP Extreme Upgrade Promotion.

Sincerely,

HP Trade-In Program Customer Service
Mon-Fri, 8am-8pm, ET
mailto:hpcustomerservice@marketvelocity.com
www.hp.com/go/tradein "

It has become quite apparent through these online forums that upper management at HP is clueless regarding how to handle both technical support and their rebate program.

There are new designs in the works from both Canon and Epson...I believe I'll wait and see what they have to offer.

dct123 · « **Reply #50 on:** May 09, 2007, 03:34:18 pm »

[/quote]
It has become quite apparent through these online forums that upper management at HP is clueless regarding how to handle both technical support and their rebate program.

There are new designs in the works from both Canon and Epson...I believe I'll wait and see what they have to offer.
[{POST_SNAPBACK}][/a]
[/quote]

NEWS FLASH! HP has made a decision:

[a href=\"http://www.hp.com/united-states/tradein/promo/extreme/terms.html]http://www.hp.com/united-states/tradein/pr...reme/terms.html

The entire 'Z' series is elegible for the rebates.

Okay, now I'll admit I was a little bit impatient and too hasty to criticize. I apologize to everyone at HP corporate and Marketing. Maybe you aren't so cluless afterall...just slow.

I've also re-ordered the Z3100ps and a couple thousand in consumables from Provantage. (Thanks for your patience Marie)

DC

Jim Cole · « **Reply #51 on:** May 09, 2007, 03:57:21 pm »

The entire 'Z' series is elegible for the rebates.

Okay, now I'll admit I was a little bit impatient and too hasty to criticize. I apologize to everyone at HP corporate and Marketing. Maybe you aren't so cluless afterall...just slow.

OK Marty and the rest (including me this time)...you have reason again to be upset about the pricing structure and rebates on the Z printers, especially the PS series that includes the APS.

My turn for an apology.

Jim Cole

marty m · « **Reply #52 on:** May 09, 2007, 11:45:30 pm »

Quote

The entire 'Z' series is elegible for the rebates.

Okay, now I'll admit I was a little bit impatient and too hasty to criticize. I apologize to everyone at HP corporate and Marketing. Maybe you aren't so cluless afterall...just slow.

OK Marty and the rest (including me this time)...you have reason again to be upset about the pricing structure and rebates on the Z printers, especially the PS series that includes the APS.

My turn for an apology.

Jim Cole
[a href=\"index.php?act=findpost&pid=116642\"][{POST_SNAPBACK}][/a]

Jim, thanks. You are a class act and very gracious.

rdonson · « **Reply #53 on:** May 10, 2007, 06:27:45 am »

So.... what now? Do we start a thread where we ask HP to provide APS to Z owners registered up till now at a reduced price?

BlasR · « **Reply #54 on:** May 10, 2007, 06:43:33 am »

Rdonson,
yes, please start the thread. I just lost $800 because I didn't wait couple month..Oh well HP lost more, people will wait next time.

BlasR

Author Topic: New HP APS thread (Read 20526 times)

stevenh