Any advice here welcome:
Yesterday with the airshow in town I finally bought my first L, a 100-400, X. It fit nicely in my Tamrac XL belt bag as I'd expected, but only without it's mega-hood. I thus strapped on Canon's bag for today, which unzips far down its side and curiously has its belt lug almost half-way down its length.
Thus, there's no extra room for mistakes, like dumping your kit lens in while the F-22 roars over your head. When that F-22 landed, I was switching to my 28-135 from my shoulder bag as the crowd rushed the fence. I saw my belt bag wasn't big enough for two, and thought, take your shot, but don't move because this ain't lookin' right at all. But I stepped aside for someone, and $1400 did a perfect somersault onto the asphalt.
Other than this being a day of sickening shame, the AF still worked perfectly through the afternoon, and it appears my new purchase has survived. ('Good thing I like it.) However, the impact dented (actually split) the rim, and I have no real certainty that nothing broke inside.
I doubt I can play on any sympathies with Canon customer service regarding bag design. But I'd welcome any opinions on what I should ask for vis' repair and inspection, and what to expect in charges - and even from users on what I might have done differently, storage-wise. Is there a better belt-bag out there for this lens? Or should I have strapped in on the shoulder or tied it to a noose around my neck? What do smarter users do?