My rep bought some paper (and a Canon 5000) from Jim at Shades of Paper - the paper never arrived. Printer took almost a month to arrive - The excuse was that the paper work was not filled out right and it was such a problem with export papers - the destination was Regina, Saskatchewan, Canada. The printer sat for more than a week in New Jersey because the snafu with the paperwork - and why it was shipped to new Jersey from the Midwest was never explained. In the end the shipping charges was huge - three times what it was for an Epson 4800 that was shipped 1,600 miles in the US by myself - all I did was to take it to a UPS store.
I have shipped to Canada several times myself and the paper work is a breeze. All you have to do is fill out two forms.
Jim says he shipped the paper by regular post - no tracking. Refused to credit the purchase or reship with tracking. At the time of the order he told us that he shipped regularly to Regina, no problems, that he had a customer there and said he would put us in touch with that photographer - never did.
Not a good experience.