H2D to H3D upgrade

[marc gerritsen]

I talked to Hasselblad and I would have to send in my H2D for between

2 weeks to 1 month to get it upgraded to the H3D. So the initial attractive

1000 euro deal becomes more like the 10.000 euro deal, if I keep on paying
 
my overheads and not earn any money for that time.

With the back up time of many upgrades to be done it's more like 1 month

and there are no loaners available either.

Is this normal, regular, standard practise?

Seems more like forced unpaid holidays!??!?!

Marc

[BernardLanguillier]

Is this normal, regular, standard practise?

Marc
[a href=\"index.php?act=findpost&pid=95893\"][{POST_SNAPBACK}][/a]

I would find that totally unacceptable as a working pro.

If that can be of any support, they are not the only ones...

I was amazed when the Mamiya guys told me that it would take 2 weeks to upgrade the firmware of my ZD... acceptable for me, but I would have had a heart attack had I been a pro.

Cheers,
Bernard

[godtfred]

I talked to Hasselblad and I would have to send in my H2D for between

2 weeks to 1 month to get it upgraded to the H3D.

Is this normal, regular, standard practise?
[a href=\"index.php?act=findpost&pid=95893\"][{POST_SNAPBACK}][/a]

Can't say if its normal practise, but both me and a colleague (im upgrading from H2+CFH-39 and he is upgrading from a H2D) are told just to deliver our cameras and get an immediate swap for a new H3D-39. We both use the same dealer. The date for this is set at last week of january, and im looking forward to it  

It costs me 1000 euros, and it costs my colleague nada, as his camera has had some trouble and he has accepted to get it replaced for the H3D as a compensation.

-axel

[James Russell]

Can't say if its normal practise, but both me and a colleague (im upgrading from H2+CFH-39 and he is upgrading from a H2D) are told just to deliver our cameras and get an immediate swap for a new H3D-39. We both use the same dealer. The date for this is set at last week of january, and im looking forward to it   

It costs me 1000 euros, and it costs my colleague nada, as his camera has had some trouble and he has accepted to get it replaced for the H3D as a compensation.

-axel
[a href=\"index.php?act=findpost&pid=95977\"][{POST_SNAPBACK}][/a]

I think a lot of this depends on your delaer.

I've had zero issues with the Phase, but Dave Gallagher's guys are literally available 24/7 for any tech calls, so I assume if there is a problem a replacement would be on it's way soon.

After 4 years a 50 terabytes of data, I've learned it's camera stability first, workflow second, dealer third and type of camera back fourth.

If you can't shoot it or process it and have confidence that it's stable, then the camera becomes way too much of the thought process.

JR

[godtfred]

I talked to Hasselblad and I would have to send in my H2D for between

2 weeks to 1 month to get it upgraded to the H3D. So the initial attractive

1000 euro deal becomes more like the 10.000 euro deal, if I keep on paying
 
my overheads and not earn any money for that time.

With the back up time of many upgrades to be done it's more like 1 month

and there are no loaners available either.

Is this normal, regular, standard practise?

Seems more like forced unpaid holidays!??!?!

Marc
[a href=\"index.php?act=findpost&pid=95893\"][{POST_SNAPBACK}][/a]

I now got a call from my dealer, and I have to do the same as you, send it in, and get an upgraded body and back in return, not the same as my first arrangement    (new body and back) but still... its a cheap upgrade.

I do get a loaner though, I think this should be the least of what one may expect when buying this type of equipment...

-axel