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Author Topic: Canon IPF5000 GARO Status Monitor Crashes  (Read 1955 times)

John Hollenberg

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Canon IPF5000 GARO Status Monitor Crashes
« on: November 26, 2006, 02:23:19 PM »

The GARO Status Monitor worked OK at first, but now every time I try to start it I get a message, "GARO Status Monitor has encountered a problem and needs to close".  Has anyone else run into this, and if so, what was the solution.  So far, I have tried rebooting the computer, making sure the printer is not in sleep mode, and unplugging the printer for a minute or so to reset it.  Nothing has helped.  I suppose I could try reinstalling the software, but that seems a bit much.

Thanks.

--John
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John Hollenberg

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Canon IPF5000 GARO Status Monitor Crashes
« Reply #1 on: November 26, 2006, 10:19:23 PM »

Quote
The GARO Status Monitor worked OK at first, but now every time I try to start it I get a message, "GARO Status Monitor has encountered a problem and needs to close".  Has anyone else run into this, and if so, what was the solution.  So far, I have tried rebooting the computer, making sure the printer is not in sleep mode, and unplugging the printer for a minute or so to reset it.  Nothing has helped.  I suppose I could try reinstalling the software, but that seems a bit much.

Thanks.

--John
[a href=\"index.php?act=findpost&pid=87186\"][{POST_SNAPBACK}][/a]

SOLVED!!!

   1.  Start Menu -> All Programs -> GARO Status Monitor -> Uninstaller
   2. Choose "Repair"
   3. Installer asks for CD - put in IPF500 User Software CD

Will add to Wiki FAQ.

--John
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