There are other dealers throughout the world who also specialize in these types of solutions.
There are some very good dealers and you have listed two, besides your own company, but if you go to the manufactuer's websites you would think there are hundreds of expert dealers selling their products, though 98% of them don't know the difference between a raw file and a jpeg.
Some of the lsited dealers don't even offer the product, except by special order.
I think the manufactuer's would do themselves a great favor by sending out potential customers to try and purchase their productts.
I think they'd be shocked by the response the would get by many of these dealers.
I also believe the manufactuer's could easily trim their dealers by 1/2 and sell more product instead of less.
When it comes to medium format digital capture the information trail is very vague.
I can't even begin to count the amount of e-mails I've received where people just gave up on medium format because when they walked into a store, cash in hand, they came away more confused than ever.
Many just ordered a Canon because it was available and easy.