Raw & Post Processing, Printing > Printing: Printers, Papers and Inks
n
tramismile32:
I am considering purchasing the new Epson SureColor P800 printer.
The printer comes with a one year warranty. I can purchase an additional one ($179) or two ($319) years of coverage from Epson.
Does anyone have any experience with Epson's extended warranties?
What has been your experience?
Do you think this is worthwhile considering that the P800 is a new model?
Eric Myrvaagnes:
My P800 has worked just fine for about a year so far. I have never bought an extended warranty.
My previous printer was the Epson 3800, which lasted a god 8 years before it died.
Before that I had a 2200 for several years. That one did have a problem after a while (I can't even remember what went wrong, but I suspect it resulted from a long period of no printing,) and a local authorized Epson repair shop fixed it quickly and inexpensively.
I know some people have had problems with the new P800, but the problems seem to show up soon after purchase, and Epson has been pretty good about sending replacements.
That's my experience, and I hope others will tell you theirs. I am certainly happy with my P800.
Good luck with it. I hope others will respond as well.
BradSmith:
In the US, many (most??) credit cards come with an extended warranty provision for most articles purchased with the card. For this printer, that would cover year #2 with having to pay Epson $179 for it. But you couldn't get the third year.
Regarding durability of the P800, two years ago my first one was replaced under warranty (printing only half of each sheet) (all done on the phone - no tech repair visited my home). Last month, I just had this 2 year, 6 month old replacement in the repair shop. It had been ripping up paper during paper feed and was doing some ink blotching. $300 later, it is working again. I was close to stripping the ink cartridges from it and buying a new one. Maybe even switching to Canon. I previously had a mostly trouble-free 3800 for 7 years.
And Deanwork, he has a P800, not a wide carriage, really expensive model.
Brad
rdonson:
I've had my SC P800 for 3 years now. No issues. When its sits for a while I may have to perform a cleaning or two but not always. I did buy a cover from "digitaldeckcovers" for it to keep dust and crud out when its not in use though.
I'm very pleased with my printer.
I'm not interested myself in warranties. If I were deriving $ from printing and it was a significant portion of my income I would investigate a warranty. That said, I don't see the SC P800 as a professional workhorse for printing.
John Caldwell:
Can't speak to the 800 model. We maxed out warranties on our 4900 and 9900, and those proved to be good investments. The 9900 died soon after the last year of warranty extension, and was donated. The 4900 was replaced twice during the warranty interval. Were I to have a requirement to buy another Epson wide format machine, I'd insist on the maximum warranty.
John Caldwell
Navigation
[0] Message Index
[#] Next page
Go to full version